Terms & Conditions
The terms that govern your use of our website and services.
Last updated: 2 September 2026
1. Agreement to Terms
These Terms and Conditions ("Terms") govern your use of the website, services and content provided by Clovon Digital ("Clovon", "we", "us"). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
2. Our Services
Clovon provides website development, brand design, digital marketing, e-commerce and SEO services. The specific scope, deliverables, timeline and fees for each project are agreed in a written proposal, order form or written agreement signed by both parties before work begins.
3. Quotes, Orders & Payment
Any quotes we provide are valid for the period stated and may change if the scope of work changes. Work begins once we receive your approval and any agreed deposit. Unless otherwise agreed, project balances and monthly retainer fees are due according to the schedule in your proposal or order form, and we may pause work if an invoice is overdue.
4. Client Responsibilities
You agree to provide accurate information, required materials and timely feedback, and to give us reasonable access to the accounts, assets and contacts needed to complete the work. Delays in providing these may affect our delivery schedule.
5. Intellectual Property
On full payment of the relevant invoice, we assign to you the rights to the final, custom deliverables created for your project. We retain ownership of our pre-existing tools, templates, libraries, code libraries and know-how, and of any general improvements we make over time, and we grant you a non-exclusive licence to use them as part of the delivered work.
6. Client Content & Materials
You retain all rights to the content, text, images, logos, videos and other materials you provide. You confirm that you own or have the right to use any such materials and that they do not infringe the rights of any third party. You are responsible for obtaining any permissions, licences or consents required for your content.
7. Third-Party Services & Platforms
Some work relies on third-party platforms, such as hosting, domain registrars, scheduling tools, advertising platforms and analytics services, which are governed by their own terms and pricing. We are not responsible for the policies, availability or pricing changes of third-party services. For advertising campaigns, platform terms, such as those of Meta, Google or TikTok, also apply and take precedence where they conflict.
8. Website Content & Disclaimer
We aim to deliver websites that are accurate, secure and performant, but we do not guarantee specific rankings, traffic, conversion figures or advertising results. Results depend on factors outside our control, including your market, competition and content. Any estimates or examples of performance are illustrative and are not a guarantee of future results.
9. Limitation of Liability
To the fullest extent permitted by law, our total liability arising from or related to our services shall not exceed the amount you actually paid us for the specific project or billing period giving rise to the claim. We are not liable for any indirect, incidental, special or consequential damages, loss of profits, data, revenue or goodwill.
10. Indemnification
You agree to indemnify and hold Clovon harmless against claims, losses and expenses arising from your violation of these Terms, your breach of third-party rights, or the content, materials or use of the deliverables you provide or make available.
11. Confidentiality
We will keep your business information and materials confidential and use them only to provide our services. Where a written agreement or non-disclosure agreement exists, it complements and, if it conflicts, prevails over this section.
12. Term & Termination
Either party may end a project or retainer relationship with written notice, subject to any agreement to the contrary. On termination you will pay for all work completed and any non-cancellable costs we have already incurred. We may suspend or end services if you breach these Terms or fail to pay.
13. Refunds & Cancellations
Because work is custom and usually begins immediately, money already spent under new projects or retainers is generally non-refundable once work has commenced. Hourly or fixed-fee work is billed based on the stage reached. Any refund or credit requests are assessed in writing. Nothing here limits your rights under applicable consumer law.
14. Advertising & Disclosure
To deliver our services we may use automated advertising and measurement tools, including the Meta Pixel and Google Analytics. Any sponsored or partnered content we produce will be clearly labelled. Where we are paid to promote a third party, branding and disclosures will be clear.
15. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website or services after changes take effect means you accept the updated Terms.
16. Contact Us
If you have any questions about these Terms, please contact us at channel.clovon@gmail.com.